We've had a lot of enquiries asking about the deadline for our half-price special. Thanks for making it a great success. So we're giving you a bit of leeway. The deadline falls over this weekend, so as long as we have your order by the START OF BUSINESS ON MONDAY New Zealand time we'll allow the discount. But you will need to confirm the album order and pay within two days of us getting back to you. We have been absolutely swamped with DESIGN ORDERS. These are no charge as part of the promotion if ordered through Workspace (thanks for trying the feature, people really like it!). It may take a To View More >>

I was talking to Simon, one of our album layout designers, about how the team were finding the new Workspace album proofing feature. They've been using it with photographers for a few months now and I was keen to get his feedback. What follows is pretty much his response verbatim. "It's working brilliantly! We get to review the studio’s comments alongside the relevant layouts. It’s accurate and clear to follow. "Not having to interpret requests for edits in emails is a real bonus. The integrated communication between the studio, bride and groom, and designer keeps everybody in the loop, and To View More >>

When it comes to design we know that where you start may be not where you end up. That is why in Workspace we have a couple of features to help: First, in Workspace's Albums area you can review the design Queensberry's done, share it with your clients, and pass back any comments and edits to us. Second, you may have a change of heart and want to include additional files that weren't uploaded to Workspace in the initial round. You need to be aware that we are not working directly with your Collections in Workspace. Our designer team use Photojunction instead. When you send us a design order is To View More >>

When duplicating albums in Photojunction, the new album is automatically named with the original name with "_copy1", "_copy2", etc added to the end. This can get quite confusing. If I don't touch the album for a month, I'll have no idea which copy is the right copy. I try to rename as soon as possible. I have a few suggestions that might help with your workflow, and give you an idea of the kind of confusion you can get into. 1. If you're duplicating an album to make client changes, I rename the original album as just that, "Original". 2. If you're duplicating an album to send corrected files, To View More >>

So despite your best efforts checking your files, Queensberry discovers a funky image or layout in your album, and we need a replacement. It happens. Here's what to do if we need a new layout (rather than an image). 1. Your album will be locked, so first you need to duplicate it. 2. Now you can open the unlocked duplicate, fix that funky layout and create a new export for the fixed layout. 3. Now go to the UPLOADS Tab and select the original order ('cos you're going to send a replacement file for the original order, not send a new order and upload everything again). 4. Click the MORE button and To View More >>